At Acrewatch, we respect your privacy and are committed to protecting your privacy and confidential information in compliance with the Applicable laws and with this Privacy Policy. Please read this privacy policy carefully before using this website and/or submitting any personal information/data/documents. By using the site, you are hereby accepting the terms of this privacy policy. These terms are subject to changes from time to time and any changes made shall be posted herein and you are requested to review this policy on our website every time you visit the same.

1. Applicability

1. Personal Data and Collection

• In order to provide property related services, Acrewatch requires certain personal information/data from you such as full name, email address, mailing address, phone number, address proof, government issued identification cards and property related materials/information. Acrewatch would collect such materials/information only when you voluntarily submit the same on the website or through hard copies as required at its office for the purpose of effectively rendering the services chosen by you.
• Acrewatch also collects information on the transactions you carry out through the website and any communications by telephone, in person or by any other means relating to those transactions. This may include recording of the telephone conversations, details of your visits to the website including the resources you have accessed through your private login and physical visits to the Acrewatch office.
• In order to assist you from time to time, Acrewatch may require or use for the purposes of providing you with any required services, personal information or requested activity including contacting you and providing notification to you in relation to such services or related activity. Acrewatch hereby undertakes that all such information required or used by Acrewatch is solely towards rendering quality services and towards better customer satisfaction.

1. Use of Cookies

A cookie is a small text file containing information that a website transfers to your computing device for record-keeping purposes. A cookie cannot give us access to any information beyond what you provide us. Cookies store information about browsing behavior and consumer preferences and can be used to analyze the user experience and personal journey around our website. Most web browsers automatically accept and save cookies; consult your browser’s help documentation if you want information about altering your browser’s settings regarding cookie processing.

1. Third party Analytics

• We use a third-party service to collect standard internet log information and details of behavior patterns for visitors of our website. We do not make any attempt to correlate that usage data with a personal identity. We use this service to find out how our visitors are interacting with our website, what changes we can make to improve the browsing experience, and to evaluate the results of our marketing efforts.

1. Use of Information

• We use information that we collect from you that included any personal information to:
• Present the Website and its contents to you;
• Provide you with information about services that you request from Acrewatch;
• Provide you with notices about your account/subscription, including expiration and renewal notices;
• Carry out the obligations and enforce the rights of Acrewatch arising from any contracts entered with you, including for billing and collection;
• Notify you about changes to the Website or any services that Acrewatch offers or provides;
• Allow you to participate in interactive features on the Website;
• In any other way, Acrewatch may describe when you provide the information;
• Fulfill any purpose for which you provide it;
• For any other purpose with your consent.

• Acrewatch may provide the data/materials including the property related information collected from you to members of its group companies [or other third party including its agents and contractors in connection with the service]. Acrewatch will inform you prior to disclosing your information to any third party. If you can be identified from the information that is disclosed, then Acrewatch will not disclose such information without prior notification to you. You may inform Acrewatch at any time not to pass on or share your personal information with any third parties.
• The data/materials including the property related information collected from you may be disclosed to third parties to enable you to gain access to any restricted part of the website, enable you to receive information which you have requested to be sent to you or for you to receive specified services subscribed on the website.
• Acrewatch may also use the information collected from you to display advertisements to its advertisers’ target audiences. Even though Acrewatch does not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

1. Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to any of the companies for marketing purposes without your consent.

1. Protection of information

• Acrewatch is committed to protecting all the information collected from users either on the website or in an offline mechanism in accordance with the laws of India.
• Acrewatch shall take all reasonable and appropriate steps to protect the security and integrity of all data/materials including personal or property related information provided to us either on the website or by any other means including physical submission at the Acrewatch office.
• We shall ensure that your personal data with Acrewatch is suitably protected against both unauthorized physical and electronic access. These measures include an electronic firewall and various other protection measures that involve virus scanning, installation of security patches, vulnerability testing, backup and recovery planning, employee training, security audits and other steps designed constantly to improve the data protection posture. The Electronic information/data/documents and records are protected by an access name and password assigned to the authorized personnel of Acrewatch.
• Acrewatch is taking and will endeavour to continue taking all reasonable steps in order to protect your personal information and data. However, Acrewatch cannot guarantee the security of any data/materials including the property related information that you disclose online, having regard to the nature of the internet. Acrewatch may use encryption technology from time to time to assist in protecting any information or data which you submit. In any event, you accept the inherent security implications of disclosing information over the internet and agree not to hold Acrewatch responsible for any breach of security.
• All proprietary or confidential information, including your personal and property related data/materials, are contained or stored on computer and any that is contained and stored as manual files is locked up and secure at the office of Acrewatch. Acrewatch shall hold all the customer records only for a span of 1 year from the date of completion of its services to the user.
• Acrewatch controls the physical security in relation to the information and personal data that is contained at its facilities and restrict access to the site, buildings, computer rooms, office desk, technology areas, equipment and other facilities where unauthorised access by people could compromise its and your security.

1. Applicable Laws

• This Privacy Policy shall be governed by the laws of India and shall be in accordance with Section 43A of Information Technology Act, 2000 read with Information Technology (reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.
• Acrewatch controls and operates the website from its office at Hyderabad, Telangana and is subject to jurisdiction of Hyderabad Courts only. If you do not agree with the governing law or these terms, please do not use the website.

1. Your acceptance of these terms

• By using this Site, you hereby deemed to have accepted this privacy policy. If you do not agree to this policy, Acrewatch requests you to refrain from using the website.
• This privacy policy is not intended to, and does not, create any contractual or other legal rights or obligations on either you or on the part of Acrewatch.
• Acrewatch reserves the right to change this Privacy Policy and Data Protection Statement at any time by posting revisions on our Site. In case of any changes/modifications, your continued use of the website following the posting of any changes to this privacy policy shall also be deemed as your acceptance of the changes.

1. Use not-permitted

This website or any portion of this website (including but not limited to any copyrighted material, trademark, or other proprietary information) may not be reproduced, duplicated, coupled, sold, resold, visited, distributed or otherwise exploited for any commercial purposes without express written consent of Acrewatch and/or its affiliates.

1. Contact Information

In case of any queries or grievances with regard to this Privacy Policy, you may contact us at the following:

Email: info@acrewatch.com

Phone: 8556939999

Address: 401 KUB Towers, Telecom Nagar, Gacchibowli, Hyderabad